Sales & Marketing Case study on the World's First Smart City

Posted by Roman Bodnarchuk on Jul 15, 2016 7:30:00 AM


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Topics: case study

12 Tips for Writing Clickable Search Ad Copy

Posted by Roman Bodnarchuk on Jul 13, 2016 1:00:00 PM

12 Helpful tips when Writing Ads!

Kristina Volovich informs readers everything they need to know about search ads. Content creation is an essential part of a marketer's day-to-day job. From drafting ebooks to promoting webinars, we have to be creative and concise with our writing in order to engage our audience.

However, finding the right words can be tough -- especially when there is limited space.I'm sure we've all struggled with having just one too many characters in a tweet (I know I have).

Creating search ad copy is similarly tough. It's crucial to craft just the right copy to draw your potential customers in and make them interested in your offer.

So how do you stand out in just a few words? We’ve put together a list of best practices that will help you boost your ad performance in no time.

What Is a Search Ad?

First things first: What does a search ad look like?


Search ads are ads that appear when a potential customer searches for your product (or related item) in a search engine. They are small snippets of text that sit right above or below the top-ranked results. If you've ever searched for something on Google, you've likely seen a search ad.

A typical search ad contains a heading, a link, and a short description of the offer the company is making:

  • Headline: This is an eye-catching title that describes your company or product and uses your chosen keywords.
  • Display URL: This is the URL that you'd like the ad to link to. It's always a great idea to click and make sure the URL is live and working properly.
  • Ad Copy: Time to get creative! The copy of the ad is what will make your brand stand out. This is a good place to put the description of your offer.

Since there's only a finite amount of space in each ad, it's crucial to use it wisely. So what are the length limits for each of these components? Here are the official character limits as provided by Google:

  • Headline: 25 characters
  • Display URL: 35 characters shown (255 characters total)
  • Ad copy: 35 characters per line

Now that we've gotten the definition of a search ad out of the way, here are 12 tips for writing quality ad copy and making the most of the limited space.

How to Write Click-Worthy Search Ad Copy

1) Highlight what makes your brand unique.

With so many brands out there, it's essential to make yours stand out. So if you offer shipping to multiple countries, say that. If you specialize in a certain product or service, make sure to mention it. If you have happier customers than your competitors, call that out.

Notice how JetBlue highlights the key offerings that make their brand unique in the search ad below: free WiFi, unlimited snacks, and most legroom in coach. All these features could make a potential customer interested in JetBlue and compel them to click on the ad.


2) Attract your ideal customers with a special offer.

Because you only have so much space on a search ad, including your special offer will make customers more likely to click. Do you offer a free trial? Perhaps free shipping, if your company is in the B2C space? These features make for perfect headlines that will grab a potential customer's attention.

As you can see in the search ad below, Gap uses "40% off purchase" and "free shipping" to draw in their customers. A potential customer who might have been hesitant to try Gap because of the price could now be more likely to click, familiarize themselves with the brand, and maybe even purchase -- all because of the special offer.


3) Include an actionable CTA.

In order for an ad to be effective, it needs to prompt customers to take an action. Whether it's filling out a form, starting a free trial, or ordering now, actionable language prompts a desired behavior.

You can see this in action below. Time Magazine uses actionable language in their ad to compel the viewer to subscribe.


4) Include at least one keyword.

Keywords are key (pun intended) for your ads to perform well. We suggest including at least one keyword in your copy so that customers looking for a product in your industry can easily find your brand.

For example, if you sell soccer shoes, you'll want to include that specific phrase in your ad copy. If a customer searches for that keyword, it will appear bolded in the ad.


To get started with choosing the best keywords for your ad, here are some helpful tips:

  • Think like a customer. What terms would your ideal customer search for if they were looking to buy your product? (Tip: If you don't know, ask them.) 
  • Strike a balance between general and specific. Choose keywords that are specific enough to target your primary customer persona, yet general enough to generate brand awareness among those searching more broadly.
  • Pick the right amount. Google suggests that you include 5-20 keywords per ad group, affording you plenty of room for both specific and generic keywords.

If you want to learn more about how keywords work with search ads, check outGoogle's keyword advice.

5) Keep your ads current.

There's nothing worse than clicking on an ad for free shipping just to find out the offerexpired yesterday. Keeping your ads current and relevant will ensure that prospects have a positive and pleasant user experience, and eventually become paying customers.

It's also a best practice to address a new product release, updated pricing, or even bad press in your ad copy when applicable. If customers search for your business and expect to see a relevant update, it's crucial you include the latest in your ad.

6) Get super specific.

Studies show that incorporating numbers and statistics into your copy can make it appear more accurate and credible. Not to mention that the more targeted and specific your ad copy, the better it can perform.

If you add statistics, discount percentages, rankings, or reviews to your ad copy, prospects can be more likely to read and click. Numbers are easy to digest, and help people understand what you're offering them.

7) Match your ad copy to the landing page.

As marketers, we know the importance of having great landing page copy. But once you start using ads to support your landing page, consistency between the two becomes critical.

Don't promise a user a free ebook in a search ad if the ebook is not actually free, or tease a 10-day trial when there is in reality no trial at all. Customers value consistency, and they're more likely to believe in your product if they are confident in your offerings.

Going back to our soccer shoes example, uses a search ad to promote $4.99 shipping on orders over $99. When a user clicks their ad, they're taken to a page that prominently features this offer.



8) Optimize for mobile.

According to a recent HubSpot Research study, 33% of respondents said their primary device was their phone. 

This means it's critical to ensure your ad copy speaks to mobile users as well as those searching on laptops. If a customer is trying to find out more about a product or service from their mobile phone, it's in your best interest to guarantee they can learn about your brand just as easily as on their desktop.


9) Watch the competition.

Standing out from your competitors is key when composing search ads. Your copy is what will differentiate your brand from others in the industry.

Here are three search ads that come up when you Google "hotels in New York." The latter two websites have almost the exact same ad copy, but the first result is a bit different. is likely watching their competitors very closely and knows their differentiated copy is what will attract clicks.


10) Personalize to attract your target audience.

Are you trying to reach college students searching for textbooks? Or perhaps last-minute shoppers who forgot to buy their friend a birthday present? Understanding precisely who you're going after will help you craft personalized copy that resonates with your target audience, and speaks to their pain points and needs.


Ready to take your personalization to the next level? Give Google's Customer Matchtool a try. Customer Match allows you to target your ads to specific users and personalize the copy that each of those users sees. For example, if you work for a travel company that offers a loyalty program, you could target customers that just joined the program with copy like, "Get the most out of your loyalty club membership." Conversely, you could hone in on people who haven't yet joined the club -- "Loyalty club members save $X per year. Join today!"

11) Triple check for spelling and grammatical errors.

You would be surprised how many ads contain spelling, grammar, and/or punctuation errors. And these mistakes can take a toll on your brand.

Notice anything funky with this steak house ad? First, it's missing a period between "seafood" and "Best." It then follows by a pretty egregious "manhatten" misspelling.


Lesson: Solicit the services of a proofreader before you publish your ad.

12) Experiment with your copy.

Just like you experiment on landing pages, emails, and site pages, it's important to always be testing your ads. There's no better way to determine what resonates with your target audience and what falls flat than to test. Whether it's experimenting with CTAs, language, offers, or keyword usage, your tests will help you create maximally effective and relevant ads.

Not sure what experiments to try? Consider adding new keywords, featuring new ad copy, or using different targeting. Then, decide what percentage of your auctions should feature the experimental version of the ad.

WordStream performed a test where they added a comma to their ad headline copy in one variation, and took it out in the other. Just that one change increased CTR by .38%!


This goes to show that tests don't have to be complex -- tweaking small variables such as punctuation, word order, or even vocabulary can make your ads that much more successful.

These tips will help you create lovable search ads that people love to click. And we're willing to bet you'll love your engagement metrics after implementing some of these tactics.


Luxury bathroom upgrades grow more expensive and more lavish

Posted by Roman Bodnarchuk on Jul 12, 2016 1:00:00 PM

Daniel Goldstein from Market Watch informs home owners about the revolution of the master bathroom. dh2015_master-bathroom_01_hero-shot_h.jpg.rend.hgtvcom.966.644.jpegFor Rob and Elizabeth Yingling of Fairfax, Va., the 10 years it took for their master bathroom to become a showpiece in their home was worth it.

Last year, the couple took a sledgehammer to their master bathroom’s 1950s-era hot pink fixtures and walls that seemed fit for Barbara Eden in “I Dream of Jeannie.” For their split-level rancher outside of Washington, D.C., which they bought in 2004, they instead opted for sleek aqua green subway tile, recessed lighting, minimalistic underlit custom cabinetry and underfloor heating. The frosted glass swinging shower door was junked and clear heavy glass sliding panels were added.

It wasn’t cheap: $35,000 to be exact.

“We lived with that pink bathroom for 10 years,” said Elizabeth Yingling, 48, senior director of marketing and compliance for Reston, Va.-based Sallie Mae Bank SLM, +4.40% . “I called it my little pink prison shower,” she said. But she’s glad she spent every penny. “We have a pretty modest home, but now we wake up with a bathroom exactly the way we wanted it,” she said.

The Yinglings aren’t alone.

As much as $350 billion in 2016 will be poured into home remodelings, additions and improvements, according to the American Institute of Architects 2016 spending projections released late last year, up from $ 325 billion in 2015 , and more U.S. homeowners are opting for luxury bathrooms over other rooms in the house, even kitchens.

“The master bathroom is becoming a real point of focus, and since it’s one of the most used rooms in the house, it’s an opportunity to make a statement,” said Beth Fisher, senior management director of marketing for the Corcoran Sunshine Marketing Group, a real-estate sales and marketing firm and developer in New York.
Bigger is better. Master bathrooms are on par now with master bedrooms.
Most homeowners in 2016 will spend between $5,600 and $13,000 on bathroom remodeling, according to Some, like the Yinglings, will spend even more, partially because of the cost of construction and labor in the D.C. area, and to enhance the resale value. “We didn’t think it would look luxurious if we bought off the shelf and rushed it,” said Rob Yingling, 47, a communications manager for the Washington D.C. region’s two airports. “We had the luxury of time and went slowly,” he said.

With now near-record low interest rates that encourage mortgage refinancing (the lowest since the record low set in November of 2012), many homeowners are going bigger on renovations and remodeling than ever before, according to the AIA’s Home Design Trends fourth quarter 2015 design survey of 500 architectural firms. 29% of AIA’s respondents said their clients want bigger bathrooms, up from 25% a year ago.

Courtesy Lionheart Capital
Master bathroom at Ritz Carlton Residences Miami Beach
“What we’re seeing now is master bathrooms and master bedrooms being almost the same size,” said Allison Greenfield, partner at Lionheart Capital in Miami which is developing The Ritz Carlton Residences Miami Beach. Greenfield said a 600-square-foot bathroom isn’t out of the ordinary anymore for luxury developments like hers, which feature floor-to-ceiling stone, recessed LED lighting, hidden vanities and enclosed-glass rain showers. “It’s not really a shower, it’s like a wet room,” she said. “You are in your own world of water.”
A (bath)room with a view. Master bathrooms are now occupying prime window space in many homes.
The most popular upgrade is the aforementioned LED lighting (85% of AIA respondents indicated a client’s project included the feature) followed by stall showers without tubs (65%) and doorless showers (64%). Upscale shower fixtures with multiple heads and radiant floors also grew in popularity in the last quarter of 2015, compared with a year before, the AIA said. “It used to be that you couldn’t sell an apartment in New York without a soaking tub, but now getting rid of those tubs and adding bigger showers is the trend,” said Thomas Juul-Hansen, the interior architect of One57 along Manhattan’s so-called “Billionaire’s Row” as well as Three Hundred Collins in South Beach.

Still, don’t expect a luxury bathroom redo to add significantly to your bottom line at resale. According to Remodeling Magazine, upscale bathroom remodeling recouped only about 56% of its costs at sale time, and only a handful of markets could turn a profit with a bathroom makeover, compared with upgrading home insulation or enhancing curb appeal with stone veneer or steel entry doors, which recouped 90% of their costs or more at resale, and in some markets, even made a profit. Moreover, costs for such a major project like a luxury bathroom overhaul have risen too in 2016, up 6% nationwide, according to Remodeling Magazine.

The Yingling’s bathroom remodeling effort was no different. “Every contractor we had in for a quote started at $30,000, and that’s just the base number to get started even before asking us what type of fixtures and tile we wanted,” Elizabeth Yingling said. “We did a lot of the legwork ourselves to save a ton of money,” she said.

Courtesy Rob Yingling
The Yinglings of Fairfax, Va. spent $35,000 turning a 1950’s era bathroom...
Courtesy Rob Yingling
...into a showpiece of subway tile and custom cabinetry.
Nevertheless, as many a parent can attest, home buyers want a bathroom not just to do their daily business, but as a showcase or a sanctuary to shut off from a 24/7 social media and smartphone dominated world. “There is something very calming about not being reachable” said Fraser Patterson, a former general contractor, who now runs Bolster, a Manhattan-based company that matches clients with architects and contractors. “In a 21st century home filled with technology, the bathroom is still almost 19th century,” he said.

Shlomi Reuveni, managing director of Town New Development in New York City, a real estate sales and marketing firm. Reuveni says his buyers often want luxurious yet uncomplicated designs, such as double or even triple walk-in showers, uninterrupted stone walls and minimalistic fixtures and hidden cabinets. ““In our designs we always create a very spa-like space,” Reuveni said. “Your bathroom is your private sanctuary. It’s for you and you only to enjoy,” he said.

That’s just what Elizabeth Yingling had in mind with her bathroom upgrade. “I can’t wait to get into my shower now. It’s a little piece of heaven.”